Regulator warns cost companies over “unacceptable threat” to shoppers

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Regulator warns cost companies over “unacceptable threat” to shoppers


The Metropolis watchdog has threatened to “take away or sanction” cost companies that do not need sufficiently strong controls in place to guard shoppers.

The Monetary Conduct Authority (FCA) has written to virtually 300 chief executives of cost companies, together with e-money suppliers, urging them to tighten up their processes.

“We welcome the competitors and innovation we now have seen within the funds sector and the
improved alternative, comfort and worth this will present for patrons,” stated Matthew Lengthy, director of funds and digital property on the FCA, who authored the letter.

Learn extra: FCA: Tech companies play “very important” function in mortgage fraud battle

“Nonetheless, we stay involved that many funds companies do not need sufficiently strong controls and that consequently some companies current an unacceptable threat of hurt to their clients and to monetary system integrity. We think about that the chance of buyer hurt is heightened by the tightening financial
circumstances and the cost-of-living disaster.”

The regulator advised companies to “take applicable motion” to ship three outcomes: to make sure that their clients’ cash is secure; to make sure that their agency doesn’t compromise monetary system integrity; and to fulfill their clients’ wants, together with via prime quality services, competitors and innovation, and strong implementation of the FCA client responsibility.

The letter highlighted a lot of widespread points at cost companies, together with the failure to inadequately safeguard clients’ cash within the occasion of insolvency; insufficient cash laundering protections; insufficient liquidity threat administration; an absence of stress-testing and poor wind-down plans.

Learn extra: Monetary ombudsman requires higher dialogue with FCA

The FCA stated it had seen rising proof of monetary crime inside the funds sector over the previous two years, and known as on companies to spice up their due diligence processes.

“The place we establish points, we’ll take swift and assertive motion to guard clients and guarantee market integrity,” stated Lengthy.

“We’ll proceed to intervene utilizing our full vary of supervisory instruments. In instances the place companies can’t meet the circumstances for authorisation, we’ll take extra assertive motion sooner and can take away or sanction companies who can’t or won’t meet our requirements.”

Cost companies don’t often have banking licences so must preserve buyer cash in ringfenced accounts run by licenced deposit-takers.

Learn extra: FCA chastises companies on threat warnings



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