Apple launched its second AI replace, iOS 18.2, final week, however most iPhone customers have but to faucet into the AI writing instruments, picture enhancing capabilities, and different new Apple Intelligence options launched two months in the past with iOS 18.1.
That is in keeping with a brand new survey of over 1,000 Apple iPhone customers and 1,000 Samsung Galaxy telephone customers carried out by tech trade-in web site SellCell from November 28 to December 6. The U.S.-based survey was carried out earlier than the December 11 rollout of Apple’s iOS 18.2 replace, which added extra AI options to the combination, together with Siri consulting ChatGPT for solutions.
The survey discovered that almost all of iPhone house owners (58.4%) utilizing an iPhone 15 Professional, iPhone 15 Professional Max, or iPhone 16 mannequin haven’t used Apple Intelligence. The same share of Samsung smartphone house owners, about 53.1%, haven’t utilized their telephone’s AI options in any respect.
Why are Apple and Samsung telephone holders selecting to not use AI? Apple iPhone customers stated the primary cause was that they did not replace to the newest software program (57.6%). The highest cause that Samsung Galaxy customers gave was that they did not discover the AI options helpful (44.2%). Inaccuracy was a priority for 18.2% of Apple customers and 35.5% of Samsung customers.
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Of the 41.6% of respondents who’ve used Apple Intelligence, the AI options mostly used have been writing instruments, which proofread, summarize, and rewrite textual content throughout apps like Notes and Mail.
Different well-liked AI instruments have been notification summaries, which mix data from a number of notifications right into a single view, and precedence messages, which summarize messages and emphasize pressing emails.
On the Samsung facet, the most well-liked AI characteristic utilized by over 80% of those that tapped into Samsung AI was Circle to Search, which allows customers to attract a circle round any picture on the display screen to go looking Google for related details about that picture.
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Galaxy AI options like dwell translate, which interprets conversations in actual time, and transcribe help, which generates a transcription and a abstract of recordings within the Voice Recorder app, have been utilized by lower than 4% of Samsung AI customers.
No matter AI options, each Samsung and Apple customers have been largely loyal to the manufacturers of telephones they selected. The vast majority of Apple customers (78.9%) and nearly all of Samsung customers (67.2%) said that they would not change manufacturers for higher AI instruments.
Over 4 in 5 respondents total additionally stated they would not pay to make use of AI.
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