Ether Buy Troubleshooting | Ethereum Basis Weblog

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Though we hope that the ether buying expertise goes easily for everybody, we acknowledge that there’ll all the time be conditions the place issues don’t fairly go as deliberate. Maybe your web connection dies in the midst of your buy. Maybe you unintentionally click on a again button or some hyperlink or just hit refresh whereas the acquisition is in progress. Maybe you forgot to obtain your pockets. Maybe you assume you will have forgotten your password, and also you wish to ensure you have it down appropriately. For all of those conditions, the person expertise is sadly going to be a bit extra difficult than merely downloading an internet app; a little bit of command line motion with a Python script can be required.

To start with, let’s go over downloading the Python script. To get the script put in, obtain the zip archive from right here, and unpack it. Then, navigate to the listing, and you need to see plenty of recordsdata, together with pyethsaletool.py. At this level, open up a command line on this listing. Run python pyethsaletool.py, and you need to see a listing of assist directions.

Now, let’s go over the most typical potential points one after the other.

1) I forgot to obtain my pockets earlier than closing the browser tab.

You need to obtain a backup of your pockets in your e-mail. In case you entered a pretend e-mail tackle, and on the identical time forgot to obtain your pockets, then sadly you haven’t any recourse.

2) I wish to be sure that my ether was truly bought.

Run python pyethsaletool.py listing -w /path/to/your/pockets.json, substituting the trail with the trail the place you downloaded your pockets to. You need to see a file of your buy. If not, then run python pyethsaletool.py getbtcaddress -w /path/to/your/pockets.json and search for the tackle on blockchain.data. If there’s a nonzero stability, you’re in scenario #4.

3) I wish to be sure that I bear in mind my password.

Run python pyethsaletool.py getbtcprivkey -w /path/to/your/pockets.json, substituting the trail. When it prompts you for the password enter it, and see whether or not you get an error. In case you get an error to do with PKCS7 padding, you entered the fallacious password; when you get a BTC non-public key out (ie. a sequence of 51 characters beginning with a 5), then you definately’re fantastic.

4) I despatched my BTC into the intermediate tackle, nevertheless it by no means made it to the exodus.

Run python pyethsaletool.py getbtcprivkey -w /path/to/your/pockets.json, substituting the trail appropriately. Then, import this non-public key into the blockchain.data pockets or Kryptokit. Alternatively, you might also run python pyethsaletool.py finalize -w /path/to/your/pockets.json to complete the buying course of by Python.

5) I wish to be certain that I will entry my ether later.

Run python pyethsaletool.py getethprivkey -w /path/to/your/pockets.json, substituting the trail. Then, obtain pyethereum, set up it, and use pyethtool privtoaddr c85ef7d79691fe79573b1a7064c19c1a9819ebdbd1faaab1a8ec92344438aaf4, substituting within the Ethereum privkey that you simply received from step one. If the tackle that you simply get matches the tackle that you simply noticed whenever you have been buying ether, then that you’ve got your Ethereum non-public key.

6) I despatched extra BTC into the intermediate tackle after the online app finalized.

This case is equivalent to #4. You’ll be able to recuperate the BTC or finalize it at your leisure.

When you’ve got some other points, please ask them within the feedback and they are going to be added to this text.

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