Complaints about P2P corporations fell in second half of 2022

0
81


The Metropolis watchdog acquired 562 complaints about crowdfunding and peer-to-peer investments within the second half of 2022, down from 602 within the first half of the yr.

New knowledge from the Monetary Conduct Authority (FCA) discovered that monetary companies corporations acquired 1.79 million complaints general within the second half of 2022, a six per cent lower from the primary half of the yr.

ISAs the place investments are held noticed complaints fall to fifteen,986 from 18,198 within the second half of 2022.

Learn extra: Are P2P investments FSCS protected?

Nonetheless, financial savings, together with relevant ISAs, noticed some of the notable will increase. 69,256 complaints had been made within the second half of 2022, up from 51,415.

Complaints about funding bonds rose to eight,199 within the second half from 7,603.

The share of complaints upheld decreased barely from 61 per cent within the first half of 2022 to 60 per cent within the second half, the FCA mentioned.

The overwhelming majority of complaints had been closed inside eight weeks.

Learn extra: Client credit score reforms might imply ‘much less legal guidelines, extra FCA guidelines’

£228m was paid out in compensation within the second half, in comparison with £304m within the first half of the yr.

Whole redress for 2022 was decrease than 2021, which the FCA attributed to a lower in compensation pay-outs for insurance-related claims.

Learn extra: FCA sees rise in whistleblowing stories

Former peer-to-peer lender Zopa, which is now a digital financial institution, attracted 3.41 complaints per 1,000 accounts over the second half of 2022.

Metro Financial institution, which owns RateSetter’s client mortgage ebook, noticed 6.58 complaints about house finance per 1,000 accounts over the interval.



LEAVE A REPLY

Please enter your comment!
Please enter your name here