Round 10 a.m. Monday, Verizon customers started reporting outages on social media and to Down Detector that they don’t have any service besides SOS mode. Verizon acknowledged the “problem impacting service” at 11:48 a.m.
We’re conscious of a problem impacting service for some prospects. Our engineers are engaged and we’re working rapidly to determine and clear up the difficulty.
— Verizon Information (@VerizonNews) September 30, 2024
The difficulty has been ongoing since its peak this morning when it had greater than 100,000 queries — Tom’s Information studies the quantity is all the way down to the 40,000 vary.
Reuters studies that the FCC is investigating and “working to find out the trigger and extent of those service disruptions.”
At 5:04 p.m., Verizon up to date prospects on X and mentioned it was a “community problem” that has “began to be restored.”
“We proceed to work across the clock to totally resolve this problem,” they added.
Verizon engineers are making progress on our community problem and repair has began to be restored. We all know how a lot individuals depend on Verizon and apologize for any inconvenience a few of our prospects skilled at this time. We proceed to work across the clock to totally resolve this…
— Verizon Information (@VerizonNews) September 30, 2024
Here is what we all know.
The place Is Verizon Down?
The huge Verizon outage seems to be throughout the U.S. with customers from California to Ohio to Florida reporting points.
Does Verizon Know Concerning the Challenge?
The corporate is conscious of the difficulty, although it has not said publicly what induced the outage. On its web site and social media, Verizon mentioned community engineers are working to determine and clear up the issue.
Is AT&T Additionally Down?
Though customers had been additionally reporting points with AT&T, the corporate mentioned they aren’t experiencing outages, and it’s only a residual impact.
We’re not experiencing a nationwide outage. Our nationwide community is working usually. Down Detector is probably going reflecting challenges our prospects are having making an attempt to hook up with customers on one other community.
— AT&T Information (@ATTNEWS) September 30, 2024
What Is SOS Mode?
SOS mode happens when your telephone cannot hook up with a community, although customers nonetheless ought to be capable to name 911.