Banking big JPMorgan Chase reportedly refused to refund a buyer who was pressured to make a switch whereas staring down the barrel of a gun.
Chicago resident Victoria Karwowski says she and her roommate had been all of the sudden approached by a gaggle of thieves who needed to empty her Chase account, studies ABC Chicago.
“All three of them armed with weapons, masks, hooded, demanding all of our stuff. One among them began chasing my good friend.
They had been all holding their weapons as much as me, telling me to present them my passcode to my cellphone.”
Karwowski says the thieves pressured her to surrender her Chase banking app password. As soon as they’d entry, they drained $1,700 from her account utilizing the fee community Zelle.
“They despatched themselves all the cash in my account… It’s a really traumatizing expertise. I used to be so on edge and so unwell.”
Karwowski says she obtained a $1,700 credit score whereas Chase investigated the case. However just a few weeks later, the banking big closed the case, stating she approved the switch.
After the preliminary denial to reimburse her, Karwowski despatched Chase a police report together with a video of the crime to help her claims however the lender rejected her appeals once more.
At that time, Victoria sought the help of ABC Chicago’s I-Workforce, who instantly obtained in contact with Chase and Zelle. In a matter of days, she was in a position to get her a reimbursement in full.
“To have it again and form of shut that chapter altogether, and never having to fret about it anymore, was simply so relieving.”
Chase tells ABC Chicago’s I-Workforce,
“We’re sorry Ms. Karwowski skilled this annoying scenario.”
In the meantime, the robbers who held Victoria at gunpoint stay at giant, in response to Chicago police.
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