JPMorgan Chase is pointing the finger at its personal clients after the sudden disappearance of $24,000.
Eric Nickolas and his spouse Brenda say the cash abruptly left their joint checking account in 4 transactions and none of them had been approved, stories the NBC-affiliated information station WCMH.
The couple filed two claims and had been denied each occasions, with Chase stating they’re accountable.
“We’ve gotten nothing however, ’Properly it was by means of some fault of hers as a result of her telephone was hacked’ and we simply don’t know the way. We’ll each take a polygraph examination if that’s what it takes to say we didn’t do that…
Refund what was stolen from our account and we’ll name it a day. I don’t wish to revenue from this, and we definitely didn’t, as they allege.”
WCMH reached out to the Workplace of the Comptroller of the Foreign money (OCC), which issued an announcement on its position in guaranteeing banks do proper by their clients.
“We encourage any customers who could have a priority about or grievance towards one of many establishments we regulate to contact the Buyer Help Group…
The OCC expects the banks it regulates to make sure that any points which will lead to client hurt are remediated and resolved in a well timed method.”
Eric says he hopes the OCC comes by means of, however he’s not holding his breath.
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