The Fintech Espresso Break – Josip Rupena, Milo

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Hello guys, welcome to the Fintech Espresso Break. I’m your host, Isabelle Castro. This week I sat down with Josip Rupena, CEO and founding father of Milo, to speak primarily about offering mortgages and different financing for overseas nationals.

International nationals seeking to put money into US properties usually met with roadblocks to get accepted. US banks are sometimes tough to work with from a overseas nation, and worldwide shoppers can face fluctuations in whether or not they are going to be served.

Josip noticed the problem mirrored in candidates with crypto whereas bringing him to the launch of a crypto-backed mortgage final 12 months. Nevertheless, with persevering with challenges within the lending sector, Milo has since been introduced again to deal with their unique goal, overseas nationals. I spoke to Josip about Milo’s method and the place the corporate was going subsequent to serve them.

Josip Rupena 0:54

Hello, Josip, How are you in the present day?

Josip Rupena 0:57
I’m nice. Good to see you once more.

Isabelle Castro 0:59
Good to see you, too. I haven’t seen you in ages.

Josip Rupena 1:03
It’s been a short while. Yeah. It’s been a busy summer season.

Isabelle Castro 1:06
A really busy summer season. So I’m wanting ahead to speaking to you about all that. However to begin with, I have to ask what will get you up within the morning.

Josip Rupena 1:19
My youngsters, they get me up, although, critically, what will get me up is the power to return to work every single day and actually attempt to attempt to construct good wonderful experiences for for customers all all over the world and, and actually having the privilege to construct and, and nice issues that haven’t existed earlier than.

Isabelle Castro 1:43
Good. And that’s what Milo does, actually. I’ve all the time been impressed about Milo’s method. So I’m actually glad to type of have you ever on to speak about it. Let’s speak about your profession journey to founding Milo. Inform me about it.

Josip Rupena 2:01
Yeah, so So I began my profession, not not on the expertise facet, however totally on the finance facet of the desk. And that was actually routed round, the place I believed I might study lots about a whole lot of totally different industries. And I felt that going into finance May, might try this. So I used to be lucky sufficient to go work at some very giant profitable funding banks. And to have the ability to spend time with people who have been very profitable in that discipline. And that allowed me to select up a whole lot of actually good practices of how you’re employed in an organization in a company setting. However be uncovered primarily to worldwide shoppers and people who that had wealth and getting a fascinating vantage level to see how, how they’d mainly constructed their wealth. And you already know, by my profession in my journey, I used to be in a position to mix these present experiences with, you already know, my curiosity for expertise, after which actually mix these collectively and construct Milo in the present day. But it surely was actually it actually began with with finance and having the ability to see a whole lot of totally different industries after which in the end honing my pursuits and passions and experiences collectively to construct Milo.

Isabelle Castro 3:15
Yeah, no, that’s a extremely good method. I feel like you’ve got a complete worldview and you then scale down. Okay, so once we first related for an article, it was to speak about your crypto backed mortgage. However this isn’t the place Milo started, proper? Inform me about the place you started and the way you bought to the crypto mortgage house. After which we’ll go from there.

Josip Rupena 3:39
So the the unique concept for my that was actually rooted in my expertise working with worldwide shoppers that have been investing within the US they usually have been investing with me and the companies that I labored that from asset administration, private wealth administration perspective. And thru that, I noticed that a whole lot of people have been shopping for properties and transacting within the US, not simply from an investing perspective, proper, shopping for shares and bonds, and, you already know, the standard funding method. However we weren’t actually doing a lot there as an establishment and having the ability to assist them. And a whole lot of the query, or at the very least a whole lot of the responses that I obtained to the questions that I used to be asking was, nicely, individuals don’t need mortgages, they don’t have an curiosity for them. After which as I proceed to kind of peel that again, it turned out that people weren’t even attempting however as a result of they didn’t assume they may qualify, and the the absence of the social safety quantity or the absence of normal, typical knowledge factors {that a} US client has, they didn’t have that so it actually was type of rooster or the egg. Do they not need it or or do they need it however they’ll’t entry it. And in the end, I arrived at a spot the place I felt this expertise wanted to be digital. These people have been from all all over the world. They wished to put money into us and that was a typical theme. By That was one thing that I felt that I might, I might do one thing with that. And, you already know, we began the corporate, the corporate there. And thru the, by the evolution of the corporate, we noticed some expertise some comparable traits for those who had crypto and we have been in a position to construct a crypto mortgage. And, you already know, by this era, we’ve been in a position to see that our worldwide shoppers proceed to wish to have the chance to put money into the US. And that’s the place we’re persevering with to spend our time to not say that we don’t consider that there’s a chance on the on the crypto facet, it simply occurs to be that in the present day, significantly mortgage and actual property is is a really difficult interval within the US due to the speedy rise of charges, the absence of accessible stock. So all of these are kind of the pure tendencies of the market. However we nonetheless really feel that we will proceed to innovate and create new merchandise and proceed to push the boundaries. Even when it’s not simply in mortgage for some units of customers, we really feel that we will proceed to contribute and and construct progressive merchandise similar to the crypto mortgage was astir.

Isabelle Castro 6:08
Okay, are you continue to working? Are you continue to providing the crypto mortgages? Or is that one thing that you simply’ve scaled again on?

Josip Rupena 6:15
We’re we do, we do provide the product for people which have engaged with us and nonetheless need it and want it, we’re comfortable to supply it to them, I feel it’s extra of a broader deal with the corporate the place we shall be working with overseas nationals and the subsequent set of merchandise shall be primarily centered for them. And the place we expect we might most likely assist the widest set of consumers. And, however we do recognise we have now the power to do it, we’ve obtained an awesome crew, we constructed an awesome product. It’s operational, and if somebody wants that exact sort of mortgage, the place we’re comfortable to supply it to them.

Isabelle Castro 6:53
Okay, cool. Now, you talked about the type of speedy price will increase and type of the macro financial elements which have affected lending as a complete and the mortgage second mortgage space, how has this impacted type of your goal buyer group? Like overseas nationals on the whole?

Josip Rupena 7:14
Yeah, yeah, if you consider totally different buyer units, and we will, we will speak about three classes, you already know, a US client, a person that has crypto wealth, and worldwide artwork, you already know, for nationwide client, you consider the US client, that buyers primarily attempting to purchase the house that they’re gonna reside in, they usually work within the US, they reside within the US. In order that they’re very delicate to affordability. And their facet of having the ability to purchase a house is dictated by the charges that they’ll get, in addition to the worth of these properties, each of that are up and appear like they proceed, they may proceed to extend. In order that’s made that phase of consumers the place you see the broader tendencies round mortgage to be to be approach down, proper from the origination facet. In order that first class, I feel, stays very challenged. The second class, which is person that has crypto wealth, they’ve wealth, the worth of their belongings have fluctuated, you already know, it’s recovered this 12 months. In order that they really feel a bit of bit wealthier. However they’re nonetheless a part of that first cohort of consumers, which is the US buyer that’s delicate to charges, the gap if you happen to valuations, and there’s not a whole lot of stock. So these prospects are usually in an analogous, comparable mindset. Now, the third phase, which is the unique phase that we began the corporate round, these people wish to put money into the US and transact within the US. For different elements that might not be as related as charges and valuation. They’re investing due to the diversification of wealth, the issues with native in nation, political instability, security of their wealth, the potential of their household, sooner or later, migrating to the US, or their youngsters coming to highschool. However these are all very private elements that may drive them to wish to really put money into the US purchase property within the US, or financial institution and lower your expenses within the US. So these are issues that I consider are long term tendencies and themes which have performed themselves out for a lot of, many a long time. And I feel they may proceed to be and as we’re wanting all over the world, we see sure rumblings and we positively see it in our visitors when there are particular issues which can be taking place. There’s a there’s a spike in visitors for these people that wish to actually go and flight to security and high quality which which the US does present.

Isabelle Castro 9:45
Okay, okay, I’m gonna type of cut up up my query. Type of in response to these totally different teams. So the primary and second group you stated that they’ve obtained type of totally different points to the third and it sounds fairly clear why. How are you addressing the problems which can be dealing with the primary and second group.

Josip Rupena 10:10
So the best way that we considered that it was actually round product, product evolution, proper the the mortgage providing flexibility round it, how they might really be capable to qualify and create customized programmes that may be capable to assistance on the affordability facet. Now, the issues that we don’t actually have management over is, you already know, how a lot stock is offered. Whether or not there’s a statistic that’s going round that claims, you already know, roughly 90% of all of the people who personal properties have a mortgage that’s beneath 6%. That’s fairly important, proper? Whenever you’re most mortgage charges at the moment are kind of in that mid sevens to eight and a half, proper, and 9%. So which means you don’t actually have a whole lot of refinance prospects, we nonetheless do see it, we do get functions for refinance. However these are usually extra, once more, private in nature, the place somebody says, I don’t wish to promote my dwelling, I do want some liquidity. I’d wish to attempt to take a number of the fairness out of that dwelling. However However usually, the best way we considered it’s is admittedly across the mortgage providing innovation facet of issues.

Isabelle Castro 11:12
Okay, Have you’ve got you adjusted your refinancing type of resolution to fulfill this sort of shift?

Josip Rupena 11:23
We’ve got, you already know, I feel that we, we play with totally different segments of customers and our customers, you would possibly personal a house, that’s $300,000. However we additionally work with prospects that personal properties which can be 20 or $30 million. And, you already know, they’ve totally different, they’ve totally different wants, that wealthier buyer usually, is on the lookout for options that assist them with property belief, and tax motivations. As a result of in the event that they have been to do sure issues, it could set off fairly massive, fairly massive payments, tax payments. So these people have totally different motives and aims. And we positively see that, you already know, a refinance, for a buyer that has a $500,000 dwelling usually is round affordability, and might I carry my funds down? Whereas that person that has a a lot bigger dwelling? They’re actually excited about it of? May this be a very good technique to probably defer taxes?

Isabelle Castro 12:21
Okay, okay. And now turning to the third group, the overseas nationals, possibly give me a top level view of you talked about a couple of earlier than, however give me a top level view of the problems that face these overseas nationals which can be attempting to type of get a mortgage within the US to diversify their wealth. Significantly in the present day.

Josip Rupena 12:45
One of many one of many main challenges is that by by each sense of the phrase, you already know, these people are overseas, proper? The the info factors that they’ve, they don’t pay taxes within the US, they don’t have a social safety quantity, they don’t make earnings within the US, proper, all the pieces is admittedly offshore exterior of the US. And while you take a look at the vast majority of banking, and lending and all of that, it’s actually routed round all of the people which have very clear knowledge within the US. In order that presents that that that first problem. And you then do have sure establishments, relying on the geographies across the nation, which will work with a few of these prospects, simply by the character that there’s a focus of sure units of worldwide customers which can be there, Miami, New York, Houston, place in California, LA, you’ll get these these pockets, and people people might be able to work with some establishments. However the expertise will not be nice. It’s very clunky, it takes a really very long time. There’s a whole lot of friction, there’s a whole lot of unknowns. So all of that creates a whole lot of angst for these shoppers, which is among the the reason why we began the corporate, as a result of we have been beginning with the premise of understanding what they’ve, what they don’t have. After which we constructed options for them that have been that have been distinctive. You recognize, an instance of that is if you wish to open up a checking account, in the present day, you bodily have to enter considered one of these branches, present your password, they usually’re unlikely to open that account immediately for you. And so they could require the so that you can have an handle within the US which which you’re unlikely to have if you happen to’re a citizen of one other nation. Or chances are you’ll stroll into that very same banks department and one other location, they usually gained’t open up the account. So there’s a whole lot of this, that occurs. And the opposite factor that we’ve seen is these establishments are likely to ebb and circulation whether or not they wish to serve prospects or not. So that you might be able to open up that account. However possibly two months later, they’re they modified their thoughts and now they’re going to shut your account. And and also you and also you have been in you have been depending on having that that checking account. So these are the issues that we want to clear up is to start out off with a baseline of realizing what they’ve and what they gained’t have. After which constructing issues and options and merchandise. That that is smart for What they wish to accomplish?

Isabelle Castro 15:01
Okay, and the way would you say that you’re? How are you addressing it now? And the way will you be addressing it with the type of rollout of recent merchandise going ahead? Yeah.

Josip Rupena 15:16
Yeah. I feel that, you already know, once we take into consideration rolling out new merchandise, there’s a whole lot of items that go into into that. And that call, a whole lot of it’s across the regulatory facet, the compliance facet. The place is the expertise to have the ability to ship a very good expertise? The place are we in the present day versus the place have been we 5 years in the past, the place we’ll be 5 years from now. And once we began the corporate, there have been lots much less suppliers that have been actually offering companies like Plaid within the US, and Venmo and Zelle, to maneuver cash, there was lots much less of that that was taking place internationally, the place in the present day, there are extra firms there. And I feel that that’s, they’ve been beneficiaries of a whole lot of the enterprise capital {dollars} that flowed into rising markets over the previous couple of years, which is allowed firms to construct and create. And we will really ship sure product options and evolutions in the present day that we couldn’t do 4 years in the past. And that’s actually, actually thrilling, as a result of those who win would be the prospects, as a result of they’ll be capable to do one thing that they haven’t been in a position to do up to now, and might be transformational, from, from a peace of thoughts perspective, that they, they’ll now even have their cash safely within the US whether or not it’s actual property, or whether or not it’s extra, you already know, banking financial savings, wealth administration sort companies.

Isabelle Castro 16:45
Okay. Do you see? Like, all of this sort of dialog jogs my memory of the type of apparent type of march in direction of open banking, sharing of knowledge, all of that, how do you see that affecting what you are promoting, and on the whole, the marketplace for type of financing for overseas nationals?

Josip Rupena 17:09
I feel I feel all of that they’re nice initiatives, as a result of it lets you construct higher buyer experiences. If in case you have restricted knowledge, then now it’s very siloed. And if you wish to entry that knowledge, it’s a must to go to a buyer and chances are you’ll not be capable to ship the best resolution for that for that buyer. So the extra knowledge you’ve got, in, the smarter your platform is, the extra you’re going to have the ability to assist that that buyer and issues like finance and folks’s monetary journey. It’s an evolution of the place they’re of their life. And having context and legacy of what they’ve accomplished, how they’ve invested what they what they haven’t accomplished, can affect probably the treatment that you simply you present for them? So I feel it’s I feel it’s a really, very optimistic initiative. I feel that there’s a whole lot of very fascinating issues which can be taking place globally with with crypto in addition to rails and fee rails. I feel that that’s one thing that it’s nonetheless early, however you’re beginning to see extra issues which can be taking place with Visa for example and and others which can be actually attempting to determine how do you actually clear up cross border effectively, that ought to assist prospects to have the ability to actually faucet into totally different locations to entry monetary merchandise in a seamless approach that’s environment friendly for them, in addition to value efficient for them. After which that may, I feel, in the end, assist democratise international investing for customers. That’s usually been one thing that’s very attainable for institutional traders. But it surely actually hasn’t occurred on the particular person degree. And I feel that that’s what I hope will finally transpire is that buyers will win due to that.

Isabelle Castro 18:56
Okay, no, that’s actually fascinating. I hope so too. Coming from Europe, and eager to type of like make investments sooner or later in different international locations, I hope that turns into a factor. So that you talked about type of the dearth of social safety quantity and all that type of facets. However I think about that you simply’re coping with a whole lot of totally different types of type of identification coming from totally different international locations. I think about. That’s fairly a giant a part of what you do. How do you handle that? How, yeah, how do you even method that?

Josip Rupena 19:37
Yeah, that’s an awesome query. When when you consider a client within the US we have now a whole lot of knowledge you pull these social safety quantity, your social your quantity, which is admittedly simply an identification variety of your most most international locations all over the world have their have their distinctive numbers for for his or her residents. It actually begins with can you already know who your consumer is true, the KYC facet Just like the AML, the anti cash laundering, proper? Can you possibly can you collect an identification across the client? Are you able to belief the validity of that ID, you already know, totally different international locations have totally different threat ranges, from being low threat to excessive threat, if there are international locations that their governments have good techniques in place that introduces better confidence that the info that you simply’re getting one thing you possibly can account for. In order that’s a extremely, actually essential piece. And I feel that that was one of many the reason why we might provide you with a crypto mortgage and stay compliant, you already know, from a regulatory perspective and compliance perspective is as a result of that was in our DNA from day one, as an organization, proper, working with worldwide shoppers, and it’s flowed by the DNA of the of the corporate, that that’s simply a necessary piece. And that’s one thing that there are particular sorts of firms that wish to keep away from that in any respect value. After which different firms that embrace that. And the truth is that if you happen to’re going to turn out to be a big firm, that’s going to must be a part of it. As a result of the larger you’re, the extra possible you’re going to have a goal in your in your again. And that’s the place regulators will look is to just be sure you do have good, good practices, and that you simply’re not turning into a conduit to carry illicit funds into the US whether or not that’s by extra conventional foreign money, or whether or not it’s crypto, it’s all actually the identical, proper? There’s a worth proper that’s being introduced into the nation.

Isabelle Castro 21:34
That’s a extremely good level. And I feel it’s one thing that possibly is missed the truth that type of crypto is a worth for some individuals, and regardless that the regulatory panorama round it’s a bit bizarre, you possibly can type of make it match into what’s already there. When it comes to regulation. It’s tough, however you’ve managed to do it. So it’s clearly attainable.

Josip Rupena 21:58
There’s there’s there’s an present framework, there positively is true, relying on the merchandise that you simply’re that you simply’re providing. I feel that while you’re your the way you elevate capital, proper, whether or not it’s an Ico or an NF T or one thing like that, proper, these are, these are issues that most likely look much like one thing else. And, you already know, as a lot as there’s positively people who would love it to be categorized otherwise. It’s shut sufficient, the place the place it’s debatable, and you may have two totally different, totally different views. However I feel that there, there’s sufficient on the market for individuals to have the ability to make a judgement and say, is the chance value it? Can I arrive at some place the place I’m assured that I’m not going to work very, very onerous at one thing for a lot of, a few years, solely to be shut down sooner or later? As a result of somebody might have a change of opinion?

Isabelle Castro 22:48
Okay, yeah, considered one of my questions was gonna be on the crypto mortgage, how have you ever managed to navigate regulatory type of uncertainty, however it sounds such as you have been excited about this from day one?

Josip Rupena 23:04
Yeah, yeah, positively. I imply, these have been the primary conversations we had round it. And we spent a whole lot of time with with our authorized crew and, and positively advisors and people that had been within the house to have the ability to get comfy with the thought. And what we arrived at is that we have been actually a part of the present lending, regulatory framework that we might leverage that at the moment are we have been increasing how we’d underwrite a client. Finally, if we have been comfy with the chance, and we have been keen to deploy our greenbacks to that client, so long as it complied, then, then we have been going to be in a, in a very good, protected, protected place to have the ability to try this. I feel we have been positively beneficiaries of the truth that we already have been in that regulatory framework, the place different firms that have been beginning with, we’d have to try this first, to have the ability to get there. And that’s usually very, very expensive. You recognize, we’ve obtained cash transmission licences have been registered with FinCEN. We’ve got lending licences, we’re licenced in quite a few states. In order that’s all the time been been a part of the of the corporate. So if we wish to begin a brand new product, so long as it matches with one thing that we have already got, then we will we will positively discover it and get one thing into market, maybe faster than another person that must do all of that foundational work that in a lot of these cases can take two years, and it’s very expensive.

Isabelle Castro 24:28
Yeah, no, you’re going about this utterly the best approach. So it feels like going again to the type of lending house for worldwide shoppers. It sounds such as you’re fairly optimistic about the place that is going. However I’m wondering inside the type of macro financial elements that are international, possibly not a lot affecting sure individuals, however they they’re international. Within the subsequent 12 months or two What’s your outlook for the lending house for worldwide? Shoppers?

Josip Rupena 25:06
Yeah, so So my, my private opinion, at the very least at this at this stage proper, September, September 7, is, you already know that charges will most likely be increased for longer than then individuals, individuals anticipate, I feel that at the very least the US financial system, and customarily, many economies all over the world, they’re, they’re combating inflation nicely sufficient, the place the economies are nonetheless resilient. And that signifies that this motion of individuals hoping that charges shall be shall be decrease, I feel it’ll be it’ll take, it’ll take longer. And it might be at the very least one other three to 4 quarters earlier than you see that. So we could go a bit of bit increased and charges, which that may, that may affect I feel, all customers, I feel that on this setting, the place the Pope, by a whole lot of policymakers which can be elevating charges, is to carry down inflation is that we’ll sluggish each the US financial system in addition to different international economies. And when that tends to occur, the economies that really suffered essentially the most are the rising markets. They’re these economies have people that I’m and have labored with, simply to offer you some knowledge factors. We’ve had people who’ve utilized for mortgages with us from over 92 international locations. So these are people from all around the world. And we’ve had over a billion {dollars} of people who have gotten pre certified or requested for mortgages from from all around the world. So we’ve been we’ve been very, very international. So I feel that in a, in an setting the place credit score is more likely to get tighter, I feel that they may, they may expertise some sort of affect. And when that occurs, all governments reply very, very otherwise. Relying on the scale of their financial system, some have extra choices, others much less so some are a bit of bit extra excessive, or there’s extra tapered. However that uncertainty in itself is I feel, what what we wish to have the ability to assist prospects with is to get them to security, the place we expect on a relative foundation, the US ought to do higher than a whole lot of these different rising market international locations, simply by the scale scale, the power that US {Dollars} continues to be the world’s reserve foreign money. These are all optimistic, optimistic elements. However, however I do consider that there’ll most likely be some sort of credit score state of affairs that may most likely seem over the subsequent 4 quarters or so.

Isabelle Castro 27:36
Okay. Okay. Properly, I’ve to wrap up the interview, as a result of we’re attending to the top of our time. I’m actually sorry about that, as a result of that was attending to an fascinating level. So it’s all the time the case with these conversations, as a result of I’m attempting to maintain to love below half an hour. We get to a extremely fascinating level. After which I’ve to chop it. Yeah. Yeah. Okay, nicely, I’m gonna go to my closing questions. So a chunk of recommendation that you simply’ve been given that you’d give to another person.

Josip Rupena 28:11
So nice, nice recommendation that I obtained after I was youthful was early in your profession, optimise round, not round how a lot you’re getting paid, however who’re the individuals you’re working with? So you possibly can study as a lot as you possibly can. As a result of if you happen to work with actually nice individuals, they may share unimaginable recommendation you’ll choose up maybe some little keys of what’s made them profitable. And and if you happen to’re fortunate sufficient, it’ll rub off on you and you already know, these are issues that as you proceed to develop in your profession, you’ll look again on and hopefully you possibly can you possibly can emulate and be as profitable as they have been if no more

Isabelle Castro 28:50
like that. That applies to a whole lot of totally different sectors. So it’s good for all my listeners. So your curveball query. Okay. Yeah. You might be stranded on a desert island. You’ve obtained nicely is desert however you’ve obtained water. You’ve obtained meals. You’ve obtained shelter. What three objects are you carry with you?

Josip Rupena 29:14
Desert Island most likely rope, proper. In all probability rope. In all probability a knife, simply in case.

Isabelle Castro 29:31
We’re very sensible.

Josip Rupena 29:34
Yeah. And possibly a mobile phone to name somebody for assist.

Isabelle Castro 29:38
Oh, no. Okay. Very sensible response. You most likely get saved a straightaway. He wouldn’t must survive. I like that. Okay, how can individuals come up with you? Like comply with you get in touch?

Josip Rupena 29:56
Yep. Yep. So I’m on Twitter @jrupena. I’m on there on LinkedIn after which through Milo. You possibly can attain me at Milo’s web site, it’s milo.io, and there you’ll find my contact data.

Isabelle Castro 30:13
Okay, good. Thanks a lot for making the time to return on the present. I’ve actually loved having you.

Josip Rupena 30:19
Great. Thanks very a lot for the time as nicely. I loved it.

Isabelle Castro 30:21
Good. I’m glad.

As all the time, you possibly can attain out and chat with me or my private LinkedIn or Twitter at Castro rights. That’s about it. Why however for entry to nice every day content material, try Fintech Nexus on LinkedIn, Twitter, Fb, or Instagram. You can even join our every day e-newsletter bringing new straight to your inbox. For extra fintech podcast enjoyable, try the web site, the place you’ll find extra fascinating conversations posted by Peter Robinson and Todd Anderson. That’s it from me. Till subsequent time, take pleasure in your downtime.

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  • Isabelle Castro Margaroli

    Isabelle is a journalist for Fintech Nexus Information and leads the Fintech Espresso Break podcast.

    Isabelle’s curiosity in fintech comes from a craving to know society’s speedy digitalization and its potential, a subject she has usually addressed throughout her educational pursuits and journalistic profession.



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