10 months in the past, I had some crypto despatched to my blockchain.com pockets deal with. Shortly after I acquired my crypto, I attempted to ship it out to my different crypto pockets, which I had by means of an alternate that was not affiliated with blockchain.com.
Properly after about an hour or 2 I seen that my crypto had not arrived at my alternate pockets but. Once I checked out my transaction historical past on blockchaon.com I noticed the phrases “in evaluate”. I’ve began a number of chat periods with them which have performed nothing besides trigger me extra frustration.
So, the one factor I ever received an e mail about was once they have been asking for my suggestions, OR once they have been “reassuring me” that my concern was being checked out, and that they appreciated my endurance. They’d additionally inform me to not fear, after which promise me that my concern could be resolved very quickly.
When their help crew lastly despatched me an e mail, they have been asking me to offer them with proof of earnings/wealth. I do not even know what that’s. However supposedly that they had despatched me that very same e mail a 12 months prior which I by no means noticed again then, and it had threatened to freeze my account. But a 12 months later they have been nonetheless permitting me to obtain and ship out crypto. Till this one transaction.
So, I did ship them the docs they requested for however I am not very tech savvy, so I am hoping I did not make a mistake someplace. If I despatched them the mistaken docs, they definitely have not stated something to me about it. Now I’m retired, I haven’t got an occupation anymore. How was/am I speculated to show something about my wealth and earnings?
10 months and they’re nonetheless stringing me together with no solutions. what can I do to get my crypto again NOW!!! Is that this a traditional factor they do to folks? or is it simply me?